Returns & Refunds

Return Eligibility

You have 30 days from the delivery date to return your Dr. Rose’s product. The item must be unused and in its original packaging.
Refund Process
Once we receive your return, we’ll initiate a refund to your credit card or original payment method. Please allow 10-15 days for any credit card adjustments to appear.
What if I receive a defective product?
We offer a lifetime warranty for defective products. Contact us with photos or videos of the defect, or fill out our form for assistance. We’ll provide a prepaid shipping label for returns.
Contact Us
If you have more questions, please send an email to